Frakt- och betalningsinformation

Return Policy

Lovely&Co strives to ensure that all of our customers are completely satisfied with their purchases. However, due to the nature of our products, all sales are final, and we do not accept returns or exchanges once a purchase has been completed. Please carefully review product details, sizing, and specifications before making your purchase to ensure that you are choosing the product that best meets your needs and expectations.

If, upon receiving your order, you discover a defect or damage, you may submit a claim for review, provided that you meet the conditions outlined below:

1. Claim Period: Claims must be submitted within 14 days of receiving your order. We cannot process any claims submitted after this period, so please inspect your items upon delivery to verify their condition.
2. Photographic Evidence Required: To process a claim, we require clear photographic evidence of the defect or damage. Photos should clearly show the specific issue with the item and provide an accurate view of the defect to aid in our assessment.
3. Defect Responsibility: Lovely&Co accepts claims for defects or issues that occur in-store or during the production process only. If the damage occurred during the shipping process, please contact the shipping carrier directly, as they are responsible for handling damages that occur in transit.

Please note that each claim will be individually reviewed, and Lovely&Co reserves the right to approve or deny claims based on the evidence provided and the circumstances of the defect.

By completing a purchase with Lovely&Co, you acknowledge and agree to this return policy, including our terms on claims and the conditions outlined above. We encourage you to reach out to our customer service team if you have any questions before making a purchase, as our goal is to ensure your satisfaction with each Lovely&Co product.

Thank you for your understanding and for shopping with Lovely&Co.